Summary

Direct and coordinate inventory management activities, including aspects of warehousing, logistics, deployment and transportation support. Back-up the Customer Service Department during the high season.

This position is located in Lathrop California

Responsibilities

1.      Warehousing / Inventory Management

• Managing inventory control at Ghirardelli’s third party warehouses by facilitating and reconciling daily book/physical inventories even if they happen to occur on a weekend.
• Full responsibility for timely reconciliation of all stock transfers and receipts to include co-packers, co-manufacturers and 3^rd Party Warehouses.
• Coordinate and oversee the item hold process between Ghirardelli QA department and the 3^rd Party Warehouses.
• Direct inventory management activities with 3^rd party warehouses by facilitating daily, on-going communication. Reconcile inventory, research inventory discrepancies, and cycle count adjustments. 
• Monitor FIFO movement and identify aging/excess inventory.  Work with Sales and Production Department to address root cause and take appropriate corrective action.
• Provide analysis of daily-run Open Stock Transfer report to ensure all STs are received and closed in a timely fashion in the JD Edwards system.
• Monitor San Leandro finished goods stock levels and production plans to insure adequate deployment based on the overall Logistics Strategy.
• File and follow up on warehouse loss and damage claims.
• Performs root cause analysis on business practices.
• Manage Knock Down or ship case (KD’s) process for all in-bound damage.
• Provide specifications on all new items to 3^rd party warehouse.
• Processes disposition request forms for damage write offs and submit to management for approval.
• Managed daily OSD processes with the carriers and forward warehouses

2.      Overall

• Work directly with other departments (Co-packing, Planning, Accounting, Sales, Marketing and Production) to improve cross-functional business processes and to resolve recurring problems.
• Participate in Logistics departmental meetings and the accomplishment of departmental goals.
• Perform ad hoc analyses as requested by management.
• Cross train and perform back up duties for other department personnel when they are sick, on FTO or to help with unusually heavy workloads.
• Insure data integrity across all system modules.

Skills Required

·        Excellent verbal and written communication skills.

• Strong analytical and planning skills.
• Supplier management experience
• Initiative and action oriented.
• Ability to give attention to detail.
• Strong system and process skills
• Customer service orientation.
• Ability to handle multiple tasks simultaneously.
• Ability to use Excel, Word, and Email.
• Proficient in the JD Edwards Computer environment.
• Ability to listen well, determine the issue at hand, and resolve said issue, while minimizing emotions.
• Basic Mathematical skills
• Ability to prioritize and organize assignments.
• Ability to solve problems and make decisions.
• Ability to interpret inventory data and make order sourcing decisions.
• Ability to work independently, under general supervision of the Logistics Customer Service/Warehouse Manager
• Ability to interact with well, and support other members of the Customer Service Department.
• Participate in proactive team efforts to achieve departmental and company goals.

Education and Experience

·    3 to 5 years of inventory management and 3^rd party logistics management experience preferred.

• Bachelor’s Degree and five or more years customer service experience is required or equivalent combination of education and or experience.

Working Conditions Works primarily at desk and part of the time in the warehouse.  Please see HR for a complete list of physical demands

Selection and Development

Apply online on Ghirardelli's website via the following link:

http://www.gccweb.ghirardelli.com/jobs

This job closes on August 31, 2010. Only qualified local candidates whose resumes are submitted by the closing date will be considered for this position. There is no sponsorship available for this position. There is no relocation available for this position. 

We are an Equal Opportunity Employer